Returns & Exchanges
At Makey Makey, we want you to love your fashion finds, but if a piece isn't quite right, we offer a seamless 30-day return policy for all unworn items with original tags. Your satisfaction is our priority, and we have streamlined our process to ensure your refund or exchange is handled with care.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are intact and included.
Ship It Back
Print the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing